Can I leave my TRIMM product outside?
The following TRIMM products are designed and made in SUNBRELLA PLUS® for outside use: Satellite 48, 68 and 78, Full Moon, Tiny Moon, Half Moon, Rocket, Lounge Satellite, Felix Lounger, Hammock and Cushions. The products will always remain nicer for a longer time, if you do not leave them out for a longer period of time, but they are designed to withstand all weather conditions.
The filling of my TRIMM product decrease. Is this normal?
It’s normal that the filling will compress over time with use. You can order a refill. Read more here
Does my TRIMM product have a separate inner bag?
Only the Cushions have a separate inner bag.
How can I refill my TRIMM product?
1. Take your TRIMM product and turn the bottom upside, open the Velcro and pull the small fabric tube out
2) At the end of the fabric tube there is a zipper. Open the zipper.
3) If you are filling with a refill, insert the plastic bag opening into the fabric tube opening. You can close the zipper to connect the two openings better and thus prevent leakage.
4) It’s a good idea to be two persons to fill. One can hold the opening of the fabric tube on the product while the other person is filling the beads in.
Voilà! Enjoy your brand new TRIMM product!
How can I wash my TRIMM product?
To see cleaning instructions, please click here
There is a tearing in my TRIMM product, how can I fix it?
If you want to order a repair kit, please write to this e-mail: email@example.com
BURN: Keep your TRIMM far from any direct source of heat: fire, candles, lighter.
CUTOFF: Avoid hooking your TRIMM Copenhagen with pointed or sharp objects. Pay attention to the edges of tables or door handles.
EXCESS WATER: The TRIMM are not meant to be immersed in a pool.