Shipping & return
Home  /  Shipping & return

SHIPPING

Denmark

Shipping fee on all orders: 199 DKK / 29 €

International

We ship to the following countries:

Finland, Sweden, Norway, UK, Germany, The Netherlands, Belgium, France, Spain, Italy, Poland, Switzerland and Austria.

Shipping fee on all orders: 199 DKK / 29 €

Delivery

Orders from TRIMM Copenhagen are delivered with a shipping company called Dachser. We normally ship within 10-15 weekdays, depending on the size of the order. If you purchase items in backorder, longer delivery time should be expected. Should there be delays with the shipping company, TRIMM Copenhagen cannot be held accountable.

In the case of much-delayed items, or completely missing deliveries, TRIMM will send a new delivery with no extra charges. Be aware that orders to islands can sometimes have a longer delivery time.

If your order is delayed during shipping, please control the content of the parcel. If the parcel or its content is damaged, you should report it to TRIMM Copenhagen immediately or within two days of delivery, and then return it to us. TRIMM is not responsible for items that are damaged during transport. We always pack the orders with great care, so the risk of damage during shipping is as minimal as possible.

Be aware that we only deliver to the pavement and do not carry up. If you have special needs in this regard, send us an email when you order.

Returning  items

When shopping on trimmcopenhagen.com, you have the right to return items, including sale items, within two weeks of delivery. Then you have to inform us that you regret your purchase and send us back the parcel. All returned products should be unused and in the same condition as upon delivery.

When we have received your parcel back and verified the return, we will transfer the money to your account. We only refund to the credit card used to make the purchase. This is to avoid illegal use of stolen credit cards. Remember to include registration and account number for a possible bank transfer. Also, remember to save your tracking number as documentation that the parcel has been sent. Returning expenses lies upon the costumer.

When returning a parcel, send it to:

TRIMM Copenhagen

Lærkevej 15E

2400 Copenhagen NV

Denmark

Exchange items

It is possible to exchange an item to another colour. Do you wish to exchange your item to another product, we suggest returning your first purchase and then ordering a new product instead.